Branding Strategists Ashland KY

This page provides relevant content and local businesses that can help with your search for information on Branding Strategists. You will find informative articles about Branding Strategists, including "10 Ideas To Increase Customer Loyalty". Below you will also find local businesses that may provide the products or services you are looking for. Please scroll down to find the local resources in Ashland, KY that can help answer your questions about Branding Strategists.

Relcon Inc
(606) 325-7329
108 Buena Vista Dr
Ashland, KY
 
Communications Connection Inc
(606) 329-2499
1544 Winchester Ave
Ashland, KY
 
David E Carter Inc
(606) 329-0077
2150 Carter Ave
Ashland, KY
 
Current Media
(606) 327-5559
101 Armco Blvd
Ashland, KY
 
Bulldog Creative Services
(304) 525-9600
916 5th Ave
Huntington, WV
 
Communications Connection Inc
(606) 329-2499
1530 Carter Ave
Ashland, KY
 
Recognition Media
(606) 326-9326
1212 Bath Ave Ste 301
Ashland, KY
 
Total Communications
(606) 324-9940
1505 Carter Ave Ste 300
Ashland, KY
 
Schulman Ronca Bucuvalas Inc
(304) 525-4000
301 9th St
Huntington, WV
 
Ad Bulletin
(304) 697-1910
1135 6th Ave
Huntington, WV
 

10 Ideas To Increase Customer Loyalty

A solid customer base is not something that grows overnight. It takes time to cultivate a database of customers who return for service time and time again, and who also recommend your shop to others. Several factors work together to enable you to earn their trust and respect, which translates into satisfied customers and highly sought after repeat business. Things like high-quality parts, top-notch service and genuine concern for your customers’ needs top the list, but other subtle aspects of the way you do business can significantly impact your shop’s ability to earn their lasting loyalty.

With the goal of providing you with ideas to increase customer loyalty, Babcox Research asked a sample of shop owner readers for their ideas on this topic. We received dozens of great responses, so thank you to those of you who responded.

10 Ideas to Increase Customer Loyalty

1) Listen to your customers and make them feel like they are the most important person in your shop. Show them that you have their best interest at heart.

2) Put service first — under promise and over deliver. Always complete the repair as it was explained to the customer and verify that the problem has been solved.

3) Use only top-quality parts, and let customers know you can provide the same level of repair and service as the dealers.

4) Adhere to your shop’s original mission statement (i.e. personable service through quality repair/rebuilt engines) and always keep the customer informed. Be sincere, courteous and respectful, and thank customers for their business.

5) Be honest and credible, and your customers will put their trust in you. Loyalty comes with trust.

6) Make sure customers leave your shop happy and follow up in a few days to ensure they are satisfied with the completed repairs/rebuild.

7) Create customer “rewards” programs, such as e-mail specials for regular customers.

8) Promote that your s...

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Babcox Media • www.babcox.com
3550 Embassy Parkway
Akron, OH 44333
330-670-1234 • (FAX) 330-670-0874