Branding Strategists Radford VA

This page provides relevant content and local businesses that can help with your search for information on Branding Strategists. You will find informative articles about Branding Strategists, including "10 Ideas To Increase Customer Loyalty". Below you will also find local businesses that may provide the products or services you are looking for. Please scroll down to find the local resources in Radford, VA that can help answer your questions about Branding Strategists.

Biz Net Technologies
(540) 961-7560
1715 Pratt Dr
Blacksburg, VA
 
Exemplum
(540) 443-2620
1750 Kraft Dr
Blacksburg, VA
 
Automation Creation Inc
(540) 552-5300
2020 Kraft Dr Ste 3000
Blacksburg, VA
 
Virgina Tech Services Marketing
(540) 953-7016
120 Professional Park Dr Se
Blacksburg, VA
 
Figment Design
(540) 961-0138
2124 Mount Tabor Rd
Blacksburg, VA
 
Isp Sports
(540) 552-2563
Virginia Tech
Blacksburg, VA
 
Newcity
(540) 552-1320
1872 Pratt Dr
Blacksburg, VA
 
International Sports Properties
(540) 961-7604
250 S Main St
Blacksburg, VA
 
Digworks
(540) 951-3444
1745 Raspberry Rd
Blacksburg, VA
 
Hiz Creative Design
(703) 854-1511
7409 Little River Tpke
Annandale, VA
 

10 Ideas To Increase Customer Loyalty

A solid customer base is not something that grows overnight. It takes time to cultivate a database of customers who return for service time and time again, and who also recommend your shop to others. Several factors work together to enable you to earn their trust and respect, which translates into satisfied customers and highly sought after repeat business. Things like high-quality parts, top-notch service and genuine concern for your customers’ needs top the list, but other subtle aspects of the way you do business can significantly impact your shop’s ability to earn their lasting loyalty.

With the goal of providing you with ideas to increase customer loyalty, Babcox Research asked a sample of shop owner readers for their ideas on this topic. We received dozens of great responses, so thank you to those of you who responded.

10 Ideas to Increase Customer Loyalty

1) Listen to your customers and make them feel like they are the most important person in your shop. Show them that you have their best interest at heart.

2) Put service first — under promise and over deliver. Always complete the repair as it was explained to the customer and verify that the problem has been solved.

3) Use only top-quality parts, and let customers know you can provide the same level of repair and service as the dealers.

4) Adhere to your shop’s original mission statement (i.e. personable service through quality repair/rebuilt engines) and always keep the customer informed. Be sincere, courteous and respectful, and thank customers for their business.

5) Be honest and credible, and your customers will put their trust in you. Loyalty comes with trust.

6) Make sure customers leave your shop happy and follow up in a few days to ensure they are satisfied with the completed repairs/rebuild.

7) Create customer “rewards” programs, such as e-mail specials for regular customers.

8) Promote that your s...

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Babcox Media • www.babcox.com
3550 Embassy Parkway
Akron, OH 44333
330-670-1234 • (FAX) 330-670-0874